Appointments are available Monday through Saturday from 9am to 4pm local time from March through October. From November through February, appointments are available Monday through Saturday from 9am to 3pm. Twilight photography appointments are set for 30 minutes prior to sunset. We observe the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve. Phone support is available Monday through Friday from 9am to 5pm Pacific Time at 855-382-3873, and email-based support is available anytime.