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Appointments are set Mon-Sat, 9am-4pm during Daylight Saving Time and Mon-Sat, 9am to 3pm during Standard Time. Twilight Photography appointments are set for 30 minutes prior to local sunset. Observed holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve. If you need assistance, call our Client Center at 855-382-3873 Mon-Fri, 8am-5pm Pacific Time. Email support is available nights and weekends.